Latest News & Updates

The Authority has today issued Information Notice 13/24 in respect of the mid year Gas Tariff review. 

The Communications and Utilities Regulatory Authority (the Authority) has published its Gas (Economic Regulation) Bill Consultation. 

The deadline for submitting a response to the Consultation is July 21st 2024.

Following the recent publication of information concerning gas tariffs, the Communications and Utilities Regulatory Authority (the Authority) has published an Information Notice to provide clarification and reassurance to consumers.

The Communications and Utilities Regulatory Authority (the Authority) has completed its enquiries into network incidents that occurred in January 2024.

The Authority found that on these occasions Manx Telecom did not breach its regulatory obligations and no further investigation is required.

While no breach was found to have occurred, the Authority would expect Manx Telecom to proactively audit its network to ensure that alarms are configured for the relevant elements of its network. The Authority would also expect Manx Telecom to satisfy itself that automatic failover systems to rectify faults are periodically assessed for effectiveness.

The Communications and Utilities Regulatory Authority (the Authority) has opened an investigation into Manx Telecom’s alleged non-compliance with its Universal Service Obligations for the provision of telephony services and associated tariffs.

Manx Telecom has Universal Service obligations (USO) to uphold, which not only ensure that Manx consumers can have access to telephony services regardless of which communications provider they subscribe to for other services, but also ensure that all consumers pay fair, uniform prices for their service.

The Authority has formally requested that Manx Telecom provide further information in connection with this investigation and will issue a further notice regarding the investigation and its findings in due course.

The Communications and Utilities Regulatory Authority (the Authority) has published its Broadcasting Licence Consultation. 

On the 31st January 2024 the Communications and Utilities Regulatory Authority (the Authority) issued a Direction to Manx Telecom Limited (Manx Telecom) requiring it to fulfil its regulatory obligations in respect of an Access Request from Sure (Isle of Man) Limited to enable interconnection with BT's sub-sea cable, which terminates in Manx Telecom's premises.

Manx Telecom has further been Directed to conclude the implementation of the Access Request as soon as possible and in any case no later than 3 months from the 31st January 2024.