Latest News & Updates

The Communications and Utilities Regulatory Authority (the Authority) has completed its enquiries into network incidents that occurred in January 2024.

The Authority found that on these occasions Manx Telecom did not breach its regulatory obligations and no further investigation is required.

While no breach was found to have occurred, the Authority would expect Manx Telecom to proactively audit its network to ensure that alarms are configured for the relevant elements of its network. The Authority would also expect Manx Telecom to satisfy itself that automatic failover systems to rectify faults are periodically assessed for effectiveness.

The Communications and Utilities Regulatory Authority (the Authority) has opened an investigation into Manx Telecom’s alleged non-compliance with its Universal Service Obligations for the provision of telephony services and associated tariffs.

Manx Telecom has Universal Service obligations (USO) to uphold, which not only ensure that Manx consumers can have access to telephony services regardless of which communications provider they subscribe to for other services, but also ensure that all consumers pay fair, uniform prices for their service.

The Authority has formally requested that Manx Telecom provide further information in connection with this investigation and will issue a further notice regarding the investigation and its findings in due course.

On the 31st January 2024 the Communications and Utilities Regulatory Authority (the Authority) issued a Direction to Manx Telecom Limited (Manx Telecom) requiring it to fulfil its regulatory obligations in respect of an Access Request from Sure (Isle of Man) Limited to enable interconnection with BT's sub-sea cable, which terminates in Manx Telecom's premises.

Manx Telecom has further been Directed to conclude the implementation of the Access Request as soon as possible and in any case no later than 3 months from the 31st January 2024.

In 2023, CURA conducted market research to gather information from both consumers and business to assess the current engagement with local broadcasting and methods of consuming this media. A second objective was to understand listeners’ attitudes towards, and expectations of, local radio.

The Business survey was to provide insight behind business advertising on local radio.

Following the collation of data and responses received CURA has produced a Local Broadcasting Report - Survey analysis and findings.

The raw data for both surveys will be published on CURA’s website early next week.