08/24: Investigation into Manx Telecom’s alleged non-compliance with Universal Service Obligations for the provision of telephony services and associated tariffs

Published On:Thursday, April 11, 2024

The Communications and Utilities Regulatory Authority (the Authority) has opened an investigation into Manx Telecom’s alleged non-compliance with its Universal Service Obligations for the provision of telephony services and associated tariffs.

Manx Telecom has Universal Service obligations (USO) to uphold, which not only ensure that Manx consumers can have access to telephony services regardless of which communications provider they subscribe to for other services, but also ensure that all consumers pay fair, uniform prices for their service.

The Authority has formally requested that Manx Telecom provide further information in connection with this investigation and will issue a further notice regarding the investigation and its findings in due course.

Further information can be found in Information Notice 08/24 which can be viewed using this link.